Terms of service

Terms of Service

Last updated: October 8, 2026

Welcome to PAWSWASH™. These Terms of Service govern your use of the PAWSWASH™ website and your purchase of our products. By accessing our website or placing an order, you agree to these Terms.

1. About Our Store

PAWSWASH™ provides pet-care products and accessories through our online store.

Throughout these Terms, the words “we,” “us,” “our,” and “PAWSWASH™” refer to PAWSWASH™. The words “you” and “your” refer to the customer or website visitor.

2. Using Our Website

By using our website, you confirm that:

  • You are legally able to enter into a binding agreement.
  • The information you provide during checkout is accurate and complete.
  • You will use our website only for lawful purposes.
  • You will not attempt to interfere with the security or functionality of our website.

We reserve the right to refuse service, cancel orders, or restrict access to our website where we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information on our website are accurate.

However, colors and product appearance may vary slightly depending on your device, screen settings, lighting, or manufacturing variations.

We reserve the right to correct errors, update product information, or modify product availability at any time without prior notice.

4. Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, including errors caused by technical issues or incorrect information.

If an order has been placed at an incorrect price, we may contact you before processing the order and provide the option to confirm the corrected price or cancel the order.

5. Orders and Payment

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation. This confirmation does not necessarily mean that your order has been accepted or shipped.

We reserve the right to cancel or refuse an order for reasons including:

  • Product availability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Incorrect customer information
  • Shipping restrictions
  • Other circumstances that prevent us from fulfilling the order

You are responsible for providing accurate billing, shipping, and contact information.

6. Shipping and Delivery

We will process and ship orders according to the shipping information provided on our website.

Estimated delivery times are estimates only and are not guaranteed. Delays may occur due to carriers, customs, weather, holidays, or circumstances outside our control.

Once an order has been handed to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

Please make sure your shipping address is correct before completing your purchase.

7. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy.

Please review that policy for information about eligibility, return periods, defective products, refunds, and return shipping.

8. Product Use and Safety

PAWSWASH™ products should always be used according to the provided instructions and for their intended purpose.

Customers are responsible for supervising their pets during use and ensuring that products are used appropriately.

PAWSWASH™ is not responsible for damage or injury resulting from misuse, improper handling, unauthorized modifications, or failure to follow product instructions.

9. Intellectual Property

All content on the PAWSWASH™ website, including text, graphics, logos, product images, designs, videos, and other materials, is owned by or licensed to PAWSWASH™ and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or use our content without prior written permission.

10. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

11. Disclaimer

Our website and its content are provided on an “as available” basis.

To the extent permitted by applicable law, PAWSWASH™ makes no guarantee that the website will always be uninterrupted, error-free, secure, or available.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, PAWSWASH™ will not be responsible for indirect, incidental, consequential, or special losses arising from your use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by law.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes are posted means you accept the updated Terms.

14. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which PAWSWASH™ operates, subject to any mandatory consumer protection laws that apply to you.

15. Contact Us

If you have questions about these Terms of Service, please contact us:

PAWSWASH™
Email: support@pawswash.com